Terms of Service

1. Acceptance of Terms

Welcome to BiteToBalance! These Terms of Service ("Terms") govern your use of the BiteToBalance website and all related services (collectively, our "Services"). By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy.

If you do not agree with any part of these Terms, you must not use our Services.

2. Description of Services

BiteToBalance provides educational and informational content related to eating challenges, including but not limited to:

• Interactive symptom checker quiz and personalized suggestions
• Educational articles and resources about eating challenges like ARFID
• Recipes and meal planning guidance
• General wellness and nutrition information

Important: By using BiteToBalance, you agree to share self-reported data for personalized suggestions. We don't provide medical advice. All content is for informational and educational purposes only and is not intended as medical advice, diagnosis, or treatment.

3. User Registration and Accounts

Currently, our Services do not require account registration. However, we may introduce user accounts for parents and healthcare professionals in the future. When this feature becomes available, additional terms will apply regarding account creation, maintenance, and security.

4. User Conduct

When using our Services, you agree to:

• Provide accurate and truthful information
• Use the Services only for lawful purposes
• Respect the intellectual property rights of others
• Not attempt to gain unauthorized access to our systems or data
• Not use automated tools (bots, scrapers) without written permission
• Not interfere with or disrupt the Services or servers
• Not transmit harmful code, viruses, or malicious software
• Not engage in any activity that could harm minors

5. User-Generated Content

When we introduce community features such as chat groups or comment sections, the following will apply:

• You retain ownership of content you post but grant us license to use it
• You are responsible for the content you post
• We reserve the right to moderate, edit, or remove content
• Content must comply with our community guidelines
• No posting of harmful, offensive, or inappropriate content

6. Intellectual Property Rights

All content on BiteToBalance, including text, graphics, logos, images, articles, recipes, quiz algorithms, and software, is owned by BiteToBalance or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

You may use our content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7. Related Policies

By using our Services, you also agree to comply with our:

• Privacy Policy - How we collect, use, and protect your information
• Cookie Policy - How we use cookies and tracking technologies
• Medical Disclaimer - Important limitations and warnings about our content

8. Disclaimers of Warranties

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. While we strive for accuracy, we do not guarantee that all content is current, complete, or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, BiteToBalance, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Service interruptions or delays
• Personal injury or health complications
• Decisions made based on information from our Services

Our total liability shall not exceed the amount paid by you (if any) for using our Services.

10. Indemnification

You agree to indemnify, defend, and hold harmless BiteToBalance and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or post

11. Future Donations and Sales Terms

When we introduce donation features or product sales, additional terms will govern:

• Payment processing and refund policies
• Delivery terms for physical products
• Subscription terms for premium services
• Donation acknowledgment and tax implications

These terms will be clearly presented before any transaction.

12. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

You may discontinue use of our Services at any time. Upon termination, your right to use our Services will cease immediately.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

We encourage contacting us directly to resolve any disputes. If informal resolution fails, any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Updating the "Last Updated" date
• Posting notices on our website
• Sending email notifications (when email contact is available)

Continued use of our Services after changes constitutes acceptance of the new Terms.